Christensen Group Insurance Article

Connect with us
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
December 7, 2022

Benefits insights: virtual primary care

Virtual primary care—primary healthcare services delivered online or via phone—has increased in popularity as telemedicine has become more prominent. When the COVID-19 pandemic hit, telemedicine allowed more people to access healthcare services remotely. Now, virtual primary care is an increasingly preferred means to receive healthcare without going to a physical doctor’s office.

With virtual primary care, people can receive comprehensive healthcare services from the comfort of their homes. The following article discusses virtual primary care, who delivers it, and why online healthcare is important.

Virtual Primary Care Explained

Virtual primary care is a way to receive primary healthcare services without needing to go to an in-person doctor’s office. Such care can be thought of in three parts:

  1. 24/7 urgent care services
  2. Chronic care
  3. Preventative screenings

Virtual primary care can be used to manage chronic conditions like diabetes, or it can be used to screen for issues like anxiety and depression through the administration of questionnaire-based screenings. Additionally, doctors can write prescriptions for some acute illnesses during virtual visits that do not require an in-person assessment.

Virtual Primary Care Delivery

A variety of doctors provide virtual primary healthcare, and it is more than just urgent care services. Virtual primary care doctors are licensed to prescribe ongoing medication, schedule follow-up visits, and refer patients to other specialists.

Further, most virtual providers have a workforce of physicians, nurse practitioners, and care coordinators to ensure that patients receive the comprehensive care they need. While urgent care generally only helps patients treat immediate health concerns, virtual primary care is a digital alternative to long-term, whole-body care.

There are also a variety of organizations that provide virtual primary care. For example, digital health companies have begun to contract with employers to provide it to employees, and some previously in-person practices moved entirely online due to the pandemic.

The Importance of Online Health Care

There are several reasons that virtual primary care is important. Foremost, online health services expand access to health care more generally. People who may not have access to in-person providers now have the option to get substantial care online.

Further, online healthcare is more convenient for most people, even if traveling to in-person offices may be an option for them. Meeting with providers online can be much faster and help people receive the care they need more quickly.

Additionally, virtual primary health care is often less expensive than traditional medical visits, as it can reduce costs associated with traveling to see a doctor or taking time off from work.


Virtual primary care is an efficient, cost-effective way for more people to access healthcare more easily. While not every doctor’s visit will be able to happen online, many will, and it is worthwhile to look into which virtual care options are available to you. For more information about virtual primary care and telemedicine, contact Christensen Group Insurance today.

This Benefits Insights is not intended to be exhaustive nor should any discussion or opinions be construed as professional advice. © 2022 Zywave, Inc. All rights reserved.

Get the latest insurance articles sent to your inbox

Stay up-to-date with our latest insurance news and information.

Speak with an insurance expert.

Talk with us today