Christensen Group Insurance Open Role

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Account Manager - Employee Benefits

Posted on
Dec 22, 2025
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This position is responsible to manage the coordination of services to benefit clients. The client services advocate will provide team attitude and support for employee benefit consultant in all service areas.

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Salary Range: $72,000 - $88,000  

Salary is dependent on collective experience, knowledge, and skillsets for the posted role.

Benefits offered: Christensen Group offers a variety of benefits including, but not limited to, health, dental, and vision insurance, 401k program, LTD, STD, paid holidays, paid time off, employee safe and sick leave, and many other ancillary benefits. Christensen Group is also 100% employee-owned.

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Type
Full Time
Location
Eden Prairie
Department
Employee Benefits

Job details

Essential Duties and Responsibilities

  • ACA Compliance  
  • Contract request/review
  • Monthly client service call
  • Work with Producer or SBC for who should set up
  • Monthly Employer communication
  • Assist with 5500 filing/reporting  
  • Audit account for consistency of definitions
  • Billing issues
  • Carrier inquiries
  • Claim issues
  • Day to day client questions
  • Eligibility issues
  • Plan implementation
  • Communication of Christensen Group services
  • Claim review

New/Renewal/Marketing

  • Assist with pre and post renewal meetings
  • Renewal request
  • Market benefit plans  
  • Understand carrier guidelines
  • Create renewal and marketing spreadsheet results
  • Create/order open enrollment materials
  • Create/order new hire materials
  • Renewal verification with carriers
  • Renewal information to COBRA administrator (if applicable)
  • Confirmation letters
  • Term letters to carriers
  • Client set up with carriers

Revenue Growth

  • Contribute to agency revenue goals by following established policies and procedures.  

Other Duties and Responsibilities

  • Goal setting
  • Demonstrate general knowledge of agency carriers, carrier/brokerage marketing and underwriting to coordinate with insurance companies to address client issues and solve client problems
  • Demonstrate professionalism daily – appearance, approach, leadership etc.
  • Support agency directives in effectively managing agency/carrier relationships
  • Keep management informed of known actions, written or verbal that may affect the ability to successfully perform assignments or adversely affect the Company operations
  • Provide other support whether apparent, required or needed
  • Renewal and open enrollment meetings
  • Attend or conduct, will vary depending on team

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Job requirements

  • 4-year degree preferred or equivalent experience
  • Knowledge of group medical, dental, disability, life, voluntary products, COBRA, ERISA, FSA, HSA, HRA plans
  • Understand fully insured and self-insured products
  • Proficiency in Microsoft Office (strong math and Excel background)
  • Possess thorough, organized and detailed oriented approach to work, including effective problem-solving skills with minimal supervision
  • Ability to apply effective time management and self-management skills
  • Excellent communication skills – verbal and written
  • Willingness to work effectively in a team environment
  • Willingness and initiative to seek out and meet department needs
  • Ability to maintain confidential information
  • Ability to learn and understand a variety of issues, including client and staff needs related to human resources and benefits business
  • Minnesota Life and Health License

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Who is Christensen Group?

Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients; we care about the carrier partners and we care about one another; professionally and personally. We’re committed to understanding the businesses we serve and finding solutions that enable those businesses to grow. As an employee, that means you are constantly learning and developing through on-the-job experiences to best serve your clients.

Learn more about us

Employee owned

An important part of our compensation package is the Employee Stock Ownership Plan (ESOP). This is one of the best retirement plans around — and is provided to all employees. Be sure to ask us all about ESOPs and we would be happy to explain the ins and outs.

On-site amenities

Most people spend the majority of their adult lives at their workplace — and we know that burning some energy is important during the day. Our new office gives you access to a fitness center, a personal trainer, a golf simulator, a raquetball court, walking treadmill desks and an event center.

Comprehensive benefits

We offer a competitive total rewards package. The benefit programs offered reflect our commitment to keeping our staff healthy and secure. We understand that your situation is unique, so our benefits package can be molded and shaped by you to fit your needs.