Christensen Group Insurance Open Role

Client LoginOnline PaymentsFind An AgentSearch
Search
Careers

Commercial Lines Specialist

Posted on
Jan 16, 2026
Apply Online

This position is an entry level role that starts with an in-depth training program to ease someone that is new to insurance into the industry. This role will be to learn insurance processes and procedures, understand risk management, and work with multiple areas of the business insurance department to understand how the business functions as a whole.

‍

The salary for this position is $52,000 annually.

Benefits offered: Christensen Group offers a variety of benefits including, but not limited to, health, dental, and vision insurance, 401k program, LTD, STD, paid holidays, paid time off, employee safe and sick leave, and many other ancillary benefits. Christensen Group is also 100% employee-owned.

‍

Type
Full Time
Location
Eden Prairie
Department
Business Insurance

Job details

Training

  • Support team in handling of calls/emails and investigates questions and concerns from insured (Billing, Change Requests, Certificates, Auto ID Cards, Basic Policy questions).
  • Process incoming mail (postal, email and/or faxes) for the team and distribute to team
  • Process cancellation notices/non-payment issues; Advise Client Manager/Account Executive to handle
  • Review policies, send change request to companies, update schedules and applications, and prepare for policy delivery
  • Deliver policies as directed by Producer/Client Manager/Account Executive
  • Request and prepare policy endorsements
  • Issue certificates of insurance. Deliver Special Handling Certificates to Client Manager/Account Executive
  • Process client monthly reports
  • Process premium audits. Deliver disputed Audits to Client Manager/Account Executive
  • Follow agency procedures for Applied EPIC

Other Duties and Responsibilities

  • Maintain culture of employee ownership – contribute time and support to agency/carrier events or activities that strengthen our culture
  • Create and maintain a positive work environment
  • Accept special assignments as directed by Department Managers
  • Support agency directives in effectively managing agency/carrier relationships
  • Work openly and constructively with team members to reinforce the importance of delivering an efficient, effective and high-quality work product
  • Represent Christensen Group in the greatest professional and ethical manner possible
  • Provide the ultimate customer experience within the boundaries of the organization’s capabilities
  • Keep management informed of known actions, written or verbal that may affect the ability to successfully perform assignments or adversely affect the Company operations
  • Contribute to creating a safe and fun learning environment
  • Commit to continued education to grow skills and knowledge

‍

Job requirements

  • 0 – 3 years of customer service experience (required).
  • Ability to work in a team setting (required).
  • Microsoft Office experience, specifically Word and Excel (required).
  • Detail-oriented (required).
  • Ability to organize and prioritize work responsibilities (required).
  • Excellent communication skills – verbal and written (required).
  • Ability to obtain Resident Property and Casualty Insurance license within 45 days of start date (required).

‍

Apply OnlineView all open roles

Who is Christensen Group?

Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients; we care about the carrier partners and we care about one another; professionally and personally. We’re committed to understanding the businesses we serve and finding solutions that enable those businesses to grow. As an employee, that means you are constantly learning and developing through on-the-job experiences to best serve your clients.

Learn more about us

Employee owned

An important part of our compensation package is the Employee Stock Ownership Plan (ESOP). This is one of the best retirement plans around — and is provided to all employees. Be sure to ask us all about ESOPs and we would be happy to explain the ins and outs.

On-site amenities

Most people spend the majority of their adult lives at their workplace — and we know that burning some energy is important during the day. Our new office gives you access to a fitness center, a personal trainer, a golf simulator, a raquetball court, walking treadmill desks and an event center.

Comprehensive benefits

We offer a competitive total rewards package. The benefit programs offered reflect our commitment to keeping our staff healthy and secure. We understand that your situation is unique, so our benefits package can be molded and shaped by you to fit your needs.