Individual Health Coordinator

Posted on

Aug 12, 2026

This position is responsible to manage the coordination of services to Medicare and Individual Health clients. The Individual Health Coordinator will pride team attitude and support for the Medicare team in all areas of service.

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What Does a The Individual Health Coordinator Do?

As a Individual Health Coordinator you are responsible for helping grow our Medicare and Individual book of business along with servicing these clients. The focus for this role is to retain and su pport team initiaiives and goals that contribute to the overall growth of book of business.

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Type

Full Time

Location

Eden Prairie

Department

Employee Benefits

Job details

Provide frequent, direct client interaction, including communication, scheduling, follow-up, and coordination of in-person and virtual meetings.
Manage high-volume client traffic, particularly during the eight-week Open Enrollment period, which may include inbound and outbound coordination.
Process and accept CMS applications during Open Enrollment and manage required client documents, applications, and supporting materials.
Work efficiently in a fast-paced environment while managing multiple priorities, deadlines, and client needs.
Utilize EPIC, Medicare CRM tools, carrier platforms, MedicareConnector, and other systems to support client service and operations.
Create presentations and client-facing collateral, and assist with hosting and co-hosting educational and community events.
Assist with client mailings, plan materials, and other administrative and operational needs.

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Job requirements

2+ years of relevant experience preferred.
Knowledge and experience with individual health, Medicare, Medicaid, and MNsure.
Knowledge of Social Security, CMS regulations, and ancillary products.
Healthcare setting and pharmaceutical knowledge preferred.
Strong multitasking skills with the ability to prioritize competing tasks and responsibilities in a fast-paced environment.
Sales experience preferred.
Proficiency in Microsoft Office, including Excel and strong math skills.
Strong organizational, problem-solving, time-management, and communication skills.
Ability to work independently and effectively in a team environment.
Ability to maintain confidential information and respond to client and department needs.
Minnesota Life and Health Insurance License required

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Salary Description
‍$65,000-$75,000

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Who is Christensen Group?

Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients; we care about the carrier partners and we care about one another; professionally and personally. We’re committed to understanding the businesses we serve and finding solutions that enable those businesses to grow. As an employee, that means you are constantly learning and developing through on-the-job experiences to best serve your clients.

Learn more about us

Employee owned

An important part of our compensation package is the Employee Stock Ownership Plan (ESOP). This is one of the best retirement plans around — and is provided to all employees. Be sure to ask us all about ESOPs and we would be happy to explain the ins and outs.

On-site amenities

Most people spend the majority of their adult lives at their workplace — and we know that burning some energy is important during the day. Our new office gives you access to a fitness center, a personal trainer, a golf simulator, a raquetball court, walking treadmill desks and an event center.

Comprehensive benefits

We offer a competitive total rewards package. The benefit programs offered reflect our commitment to keeping our staff healthy and secure. We understand that your situation is unique, so our benefits package can be molded and shaped by you to fit your needs.

Christensen Group Insurance Open Role